Contact Hit Your Mark
Let’s talk about where you’re aiming.
One great commercial, a strategist in your corner, or a quick answer on an account you already have. Tell us what you need and a real person on our team takes it from there.
Real people · Real places · AI as the crew, never the cast
Prefer to talk?
Real people. Real answers.
Every message is read by a real person on our team. Tell us what you’re aiming at and we’ll point you to the right next step.
Aim high, aim straight, and always… hit your mark.
General Inquiry
Send Us a Message
Questions, partnerships, press, or just want to talk shop? Drop us a note and a real person on our team will get back to you.
Let’s build one spot and see what happens.
Book a complimentary discovery call. A senior strategist reviews your website, search presence and current marketing before you meet, then shows you where to aim first. Ideas, not a sales script.
Already a client?
Open a Support Ticket
Tickets go straight to your account team and get tracked start to finish, so nothing falls through the cracks.
My Account
Access your digital marketing training area with us, open a support ticket, or drop us a message
Live Chat
Click the live chat widget in the bottom right corner to connect with us during normal business hours
Documentation
Have a technical question? Check our FAQs and support logs and training vault with videos
Straight answers
Questions we hear before the first call
What does Hit Your Mark actually do?
We’re an AI-empowered, people-first video storytelling agency for service businesses. Video opens the door: premium, hyper-local commercials built around your business, in your town. Behind it is a senior team running your digital PR, paid media, SEO and AEO, measurement and AI operations. You get the whole department, not a freelancer. Or a guy named Ted.
Is this an AI ad? Will it look fake?
No, and that is the point. Real people, real places and real testimony are always filmed. AI builds the world around them: weather, time of day, atmosphere, product beauty shots. We publish that line rather than hide it, because the businesses we serve are built on trust and deserve to know exactly what they are buying.
Why is it so much cheaper than a traditional commercial?
Because we removed the crew, the studio, the travel and the reshoot risk, not the craft. A strategist still writes the story and a human editor still cuts the film. That is where quality lives, and that is what you are paying for.
What happens on a discovery call?
It’s complimentary, and it’s not a sales script. Share a few goals and a senior strategist reviews your website, search presence and current marketing before you meet. On the call we show you where to aim first: a hyper-local commercial, a PR push, or plugging the leaks in your lead flow. Book yours here.
Should I start on HitYourMark.ai or here?
If you want a project, a program or a seat you can understand from a price, start on HitYourMark.ai: Marketplace projects, HYM Academy, VirtuMark talent and VoxMark AI. If you need judgment from senior people, like video storytelling, digital PR, or a fractional CMO or Chief Hype Officer, you’re in the right place. Most brands start on .ai and graduate here as they grow.
How does billing work?
A la carte projects are paid upfront. Retainers run on a simple monthly service agreement. No surprises and no mystery line items.
I'm already a client. How do I get help?
Open a support ticket and it lands with your account team, tracked start to finish. You also have an account manager and a project coordinator assigned to you specifically, so for quick questions just reach out to them directly.
What happens after the spot runs?
You will ask whether it worked. Most agencies answer with a dashboard screenshot. We answer by connecting your call tracking, CRM and revenue data so the number is real. That conversation is usually where the rest of the work begins.
Not ready for a strategist yet?
Start on HitYourMark.ai
Most brands start on our platform. Book one fixed-scope Marketplace project, learn the playbooks in HYM Academy, or add hands with VirtuMark talent and VoxMark AI voice agents.
When the questions shift from “who does this?” to “where should this business go?”, you graduate to a strategist here. Same account, same team.